Veterinary Prescriptions & The Internet

Some clients have expressed interest in purchasing Prescription Drugs (ex. heartworm medication) for their pets over the Internet. A Doctor’s prescription is required for this to take place. We want you to know that if you decide that you want to purchase a prescription in this manner, our doctors will be happy to write your pet the appropriate prescription. However, there are some things we believe you would want to know that are not readily apparent:

FDA Video: Buyer Beware Purchasing Pet Drugs Online

  • Several large veterinary drug manufacturers have taken steps to stop their prescription products from being sold over the Internet. In fact, many DO NOT sell their prescription products to internet stores. They do this because of a strong belief that these products need to be “tailored” to the individual circumstances and lifestyle of the pet by a veterinarian that has knowledge of and a professional relationship with your pet. They believe it is not in the individual pet’s best interest for their product(s) to be sold without this relationship. You may ask: If the manufacturer isn’t selling a big online pharmacy their product; how would they get it? See Next Arrow Below “bootlegged products”.

    That is why some manufacturers:

    • Do not offer a guarantee on their product if purchased from Internet suppliers.
    • Have tried to stop the Internet sales of their prescription products.
    • Brought lawsuits to try to stop this activity.
    • Will not guarantee how a product has been stored. (This can affect the efficacy of some products.)
    • The internet supplier may say “we completely guarantee all of the products we sell”. In most cases that means they will refund your money in the event of an issue. This often is NOT the same as the manufacturer’s warranty!!!! PLEASE BEWARE.
  • There have been many reports of “diverted” or “bootlegged” products and even “counterfeit” products in seemingly original packaging being delivered from some on-line stores and Ebay.  The EPA has issued a “stop sale, use and removal order”for non prescription pesticides, dated 03-04-2004 and renewed in 2007 that were “Counterfeit Pesticide Products” under the brand names of “Advantage” and “Frontline”.  The FDA has issued a similar “Buyer Beware” for some prescription drugs dated December 14, 2007. In both cases most (if not all) had been associated with on-line purchases. In March of 2011 a Rhode Island man was convicted and sentenced to prison for “Internet Sales Of Counterfeit “Frontline” Pet Products”. This remains a current problem!!!!! PLEASE BEWARE.
    You can search the EPA web site for current information.
    Search “Counterfeit Pesticide Products For Dogs And Cats“.
  • Freight/Postage Charges – Please be aware that some Internet businesses have significant postage and or handling charges that are added to the price of the prescription, thereby adding to the “bottom line” cost.
  • For your pet’s safety, please always check the medication Expiration Date on ALL medications.

For your convenience, Companion Animal Hospital now has our own on-line store on our website On our site, we have partnered with a distributor to provide you with a safe place to get thousands of items for your pet friend(s) in the convenience of your own home or wherever you access the internet, any time you want to shop. Products/medications that come from this site are manufacturer approved and go through regular channels of distribution so you can rest assured that they are the product you ordered and they have been manufactured, transported and stored according to the manufacturers and FDA specifications. In short, it is what you think it is! These products/medications carry the full manufacturer warranties (where applicable).

As your pets’ veterinarian(s), we have a direct interest in the health and well being of you and your pets. Buying medications from our site gives us the ability to monitor your purchases and maintain the continuity of your pet’s record(s). We believe this will result in better health and a happier pet(s) over time. We cannot monitor other sites and other sites do not (and cannot) have the same interest in your pet’s health!

It is our goal to be a safe and convenient prescription source tailored to you and your companion’s lifestyle. We try to have the medications (in hospital and on-line) you need, when you need them.

Thank You for your support!

What our Clients are Saying

Since Dr. Lynch's return to practice, my Senior dog's problem of many years has improved tremendously with VOM, Acupuncture/Acupressure and Chinese herbs. Dr. Lynch's ability to assess the symptoms and zero in on an effective treatment was remarkable. I am thrilled to have these alternative veterinary services available in Traverse City.

~ Cindy H.

I would highly recommend Dr. Lynch for treatment. The acupuncture treatments that he has done for my cat, Maxx, have done a world of good. It has made a huge difference and the effects from the treatments have been immediate for Maxx. It is so nice to have this treatment option available.

~ Lori F.

I love everyone at Companion Animal Hospital!!!! Best place to take your pets, hands down! Miss seeing you all...I could have never asked for a better group of people to help with my babies

~ Emily H.

We have been taking our two cats and one dog to Dr. Izo for many years. She is an excellent, caring and down to earth person, who is a remarkable at what she does and the care she provides. The entire staff at CAHTC is great to deal with and they truly have your pet's best interest at heart.

~ Mark H.

Thanks to the entire staff of Companion Animal Hospital for tirelessly working with me to assist my dog with her fear of nail cutting! She is now able to have this procedure without any fears or resistance! Additionally the wellness care and the sincere interest in her from the staff is so nice. Always pleasant and professional the Doctors and staff are above average. I recommend this Animal Hospital to all my friends and co-workers and many now use them with the same satisfaction.

~ Denise B.

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