Welcome to Our Client Family!

Here’s a little snapshot of what to expect at your first visit…

When you first come in you and your pet(s) will be welcomed by our receptionist. We will do everything we can to make you and your pet(s) comfortable and at home! Please plan to be at the hospital 15 to 20 minutes before the appointment time of your first appointment. This will allow us both time to get through the normal paperwork and the normal questions and answers.

We offer many different ways to communicate for appointment reminders, vaccine reminders or general communication. We can e-mail, text, call or mail. We will ask your preference during this appointment. We can change these preferences at any time you wish. We will also ask you to provide us with your current contact information at this time.

What to bring with you:

To get started, we need to build your pet’s record. Please bring:

  • Your pet(s)… We will love to meet and get to know them!
  • All of your pet’s medical history records. It is very helpful to have this information prior to your first appointment if possible. If you need to get records from your previous veterinarian, we have a form that we can fill out and fax to that office. If you wish, you may contact your previous veterinarian and ask them to fax the record to us at (fax) 231-935-1525.
  • We will ask you to Click Here to fill out our Online “Welcome” sheet. If you can fill out and submit this form before you arrive, it will save you some time and it is one less thing to do when you get here… If not, that’s fine, we will have one for you when you arrive.
  • A stool sample from each pet that is less than 24 hours old.
  • Bring any and all medication containers of the products you are giving your pet(s).
  • Also check your parasite preventative (Heartworm, Flea & Tick) and other medication stock in case you need refills.

What else to expect:

At the first appointment we will take your pet’s photo for his/her patient record. We do this periodically throughout your pet’s life and/or as medical conditions change.

Whether your appointment is for a new puppy/kitten exam, a wellness exam, or due to illness, plan on spending about 45 minutes with the Doctor. It is very important that we get to know you and your pet(s) and you get to know us!

After your appointment you will be given a tour of our hospital and meet all of our entire staff. They all enjoy meeting and getting to know our new clients and patients.

Thank you for choosing Companion Animal Hospital. We look forward to meeting you and your family.

Click here to read what other clients have to say about our hospital

The Doctors, Staff and Management of Companion Animal Hospital

What our Clients are Saying

The staff is fantastic. They were very attentive with my newly adopted fur baby, answered all of my questions and let me know the cost of treatments and meds upfront so there were no surprises at checkout. Top notch and highly recommended!

~ Heather I.

I wouldn’t take Cody anywhere else. Dr. DeSimone and your staff are extremely knowledgeable, compassionate and caring of not only my four legged babies but their Mom as well. Thank you for everything.

~ Carol R.

Oh my goodness not sure you could have done anything differently. You all were kind, accommodating, thorough, and excellent listeners. You ALL are FABULOUS!

~ Elizabeth B.

Sumo has severe cardiovascular issues that were discovered by a very thorough DeSimone and through this, led to treatment that saved his life. Beyond excellent care. Cannot recommend highly enough.

~ Ramona C.

The doctors and tech team are so kind and compassionate. They have great bedside manner and have really mastered the idea of relaxing the environment but still being direct and clear. We brought our French lop in for a sick visit after having some respiratory issues. The staff handled both her and us with such compassion and care. They even called a few days later to ensure we weren’t having issues administering her medications and to check in. They will exclusively be our vet going forward!

~ Nicole R.

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